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LA28Posted 3 months ago

Venue Technology Manager

$88,000–$115,000 year

HybridLos Angeles, California, United States

Full TimeMedium

Job Summary

Coordinate technology planning, installation, testing, and decommissioning for assigned Olympic and Paralympic venues while managing stakeholder requirements and supplier activities. Lead operational support, issue resolution, and team mobilization for paid staff, contractors, and volunteers, ensuring alignment with venue design plans and Test Event schedules. Act as the primary point of contact for technology issues, collaborating with partners and service providers to resolve challenges and report critical matters to the Operations Center. Manage deployed technology assets and develop mitigation plans for identified risks and dependencies. Work flexible shifts including early mornings, evenings, weekends, and holidays, with a hybrid model transitioning to on-site venue presence as Games time approaches.

Required Qualifications

  • An attitude to go above and beyond to deliver, including adopting a hands-on approach.
  • Ability to successfully lead the sequential but rapid phases of planning and design, deployment, operational readiness and operations, working with multiple Partners and Providers to meet the requirements of demanding clients.
  • Passionate about attention to detail and possess a relentless drive for operational readiness, an ability to juggle multiple complex tasks simultaneously while maintaining mental resilience for change and ambiguity.
  • Ability to engage and establish strong relationships with a diverse set of stakeholders across the venue(s).
  • Deep and demonstrable understanding of the elements of a large, rapid deployment of resources and infrastructure with strict time constraints.
  • Proven ability to create, energize and lead a strong team with very diverse profiles, including volunteers at Games time.
  • Proven leadership, interpersonal and communication skills.
  • You must be comfortable managing tight deadlines and multiple tasks simultaneously.
  • Problem solving and collaborating in a fast paced, dynamic and rapidly changing environment alongside colleagues from local and international backgrounds, bringing a diverse range of perspectives and experiences.
  • Be agile and responsive, with a willingness to learn and take on new tasks as they become apparent.
  • Ability and willingness to follow guidelines, Operational Processes and Procedures.
  • A good knowledge of, and proven practical ability for planning, monitoring and controlling projects or a related program of projects.
  • Minimum of 5 years' experience managing Technology projects or proven experience in a similar role.
  • Experience in Sports, major event industry or operations in a stadium is very welcome.
  • University degree or similar higher education, in Information Technology, Computer Science or related field is desirable.
  • The role will require flexibility in your work schedule, as hours will vary and include early mornings, evenings, weekends, and holidays, especially during peak event periods.
  • You will be expected to work shifts during these periods, in line with the workforce guidelines stipulated by LA28.
  • The initial work model is hybrid - 4 days per week in the Downtown Los Angeles office and 1 day from home. This will change to meet event demands, additionally you will be based in your assigned Venue(s) as we approach Games Time.
  • Local and domestic travel should be expected.
  • Ability to remain seated, stand, or walk for extended periods of time, and physical movement of equipment may be required.
  • Sufficient vision to read screens, documents, and other written materials.
  • Hearing and speaking ability to participate in conversations and respond to instructions or alerts.
  • Proficiency in English is a must.
  • Additional languages are desirable.

Desired Qualifications

  • Experience in Sports, major event industry or operations in a stadium is very welcome.
  • University degree or similar higher education, in Information Technology, Computer Science or related field is desirable.
  • Additional languages are desirable.

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