Venue Technology Assistant - Coca-Cola Amphitheater
On-siteBirmingham, Alabama, United States
Birmingham, Alabama, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary. Conduct venue walk-throughs to ensure all systems are operational prior to and during events. Diagnose software, firmware, and hardware errors, then replace defective hardware before, during, and after events. Initiate and implement improvements to areas of responsibility while maintaining thorough knowledge of organizational standards. Adapt immediately to environment changes and follow all safety policies and procedures. Requires Microsoft application proficiency, ability to lift 50 lbs, and strong communication skills.
Required Qualifications
- Solid analytical and problem-solving skills
- Proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
- Strong verbal and written communication
- Ability to establish and maintain effective working relationships with all internal and external stakeholders
- Must be able to adapt to environment changes immediately
- Highly effective oral presentation and written communication skills
- Working knowledge of Microsoft applications to include operating system, office systems
- Ability to be on feet and walk long distances
- Ability to lift at least 50 lbs.
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