Venue Technician
On-siteLake Buena Vista, Florida, United States
Job Summary
Complete weekly inspections on every Challenge across mechanical, electrical, structural, and safety elements. Own first-response troubleshooting and repair when gameplay systems fail during live operations, resolving issues internally or escalating what cannot be fixed. Perform preventative maintenance including touch-up painting, tightening hardware, cleaning components, and inspecting wear points while upholding hospitality standards in guest-facing areas. Serve as the primary contact for general facility and venue maintenance, documenting all work in MaintainX and communicating closures, reopenings, and operational impacts in real time. Work flexible shifts including days, nights, weekends, and holidays, with emergency responsiveness required.
Required Qualifications
- Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
- Safe and competent use of common hand and power tools
- Ability to triage and prioritize competing issues based on safety, Player impact, and urgency
- Ability to work 10+ hour shifts, stand and walk for extended periods, climb stairs and ladders, and lift up to 50 lbs
- Strong verbal and written communication skills, with the ability to work well in a team environment
- A positive, joyful, upbeat and energetic attitude
- Relevant Education: B.S. in Production, Design, Theatre Tech, Engineering, or other related degree
- CPR/AED/First Aid Certified
Desired Qualifications
- Low-voltage wiring, electro-mechanical repair, or electrical troubleshooting
- PLCs, microcontrollers, sensors, or other controls and automation systems
- PC, network, or AV systems troubleshooting
- Carpentry, fabrication, or work with wood, metal, and plastics
- Scenic painting, surfacing, or refinishing
- Theatrical lighting, DMX, sound, or show control systems
- Rigging inspection and maintenance
- General facility maintenance including plumbing and HVAC
- Experience in entertainment, attractions, theme parks, escape rooms, theatre, or live events
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