Venue Technician - Entertainment & Restaurant Opening Team!
On-siteWest Hartford, Connecticut, United States
Job Summary
Troubleshoot electro-mechanical systems, repair facility elements, and maintain Level99 attractions using craftsmanship in wood, metal, and plastics. Perform practical wiring, interpret shop drawings, and conduct weekly inspections to ensure safe, clean, and well-maintained venues. Assist in updating maintenance logs, research products for recurring needs, and uphold brand standards across all parts of the business. Prioritize guest and coworker safety while managing a personal task list and responding to pressing technical issues. This role requires flexible scheduling including days, nights, weekends, and holidays, with the ability to work ten-hour-plus shifts and occasional travel for new venue openings.
Required Qualifications
- High School education or equivalent
- Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness to pressing technical issues as required
- Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs/ladders, and read/interpret technical manuals and instructions
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
- Ability to prioritize, multi-task, calmly and effectively work with a leader under tight deadlines, manage multiple projects, and work in a fast-paced, deadline-oriented environment
- Ability to work well under pressure and complete assigned tasks during operating hours, while in the midst of guests
- Operational knowledge of technical equipment inclusive of rigging, carpentry, sound, and lighting
- Experience with the safe operation of power tools, hand tools, ladders, lifts, and electricity
- Strong verbal communication skills
- High integrity and professionalism
- Understands, utilizes and embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, the Google Suite (Docs, Sheets, Slides, etc.)
- A positive, joyful, upbeat and energetic attitude
- Willingness to 'roll up your sleeves' and get into the details as a team player with a 'get things done' proactive attitude
- Occasional travel to facilitate the opening of new venues
- Note: This role may require travel to one of our existing locations for training purposes
Desired Qualifications
- Minimum 1 year of experience working in a related tech/maintenance capacity
- Preferred Education: Bachelor's Degree in Production, Design, Theatre Tech, Engineering, or other related degree
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