Venue Management ECR Coordinator
On-site · Glasgow, Scotland, United Kingdom
Job Summary
Operate and manage the venue’s ECR system to log incidents and requests, support VOC Manager with information management, track issue progress, liaise with functional areas for updates, and prepare regular situation reports for venue teams and central command. Contribute to readiness exercises, handovers, and VOC setup/close-out activities, ensuring accurate reporting and coordinated venue operations within a major event context. Plays a deputy manager-level role within the Venue Management team, partnering across functions to maintain situational awareness, documentation, and professional delivery during Games-time operations. Requires experience in event operations or information management in large events, strong data-entry and communication skills, and proficiency with Microsoft Office and digital reporting tools.
Required Qualifications
- Experience in event operations, command centre, or information management roles within a major sporting or multi-day event environment
- Strong data entry, attention to detail, and multitasking abilities under pressure
- Proven experience working with communication or reporting systems and tools
- Confident in working in a fast-paced, high-volume operational centre environment
- Proficient in Microsoft Office Suite and comfortable with digital reporting systems
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