Venue Admin- Satellite Music Hall
On-siteMemphis, Tennessee, United States
EXPIREDMemphis, Tennessee, United StatesOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Answer guest inquiries and resolve complaints via phone and email while managing daily pass systems for venue access. Handle basic secretarial duties including filing, logging lost items, mailing packages, and entering orders or canceling accounts. Record customer interactions and refer unresolved grievances to designated departments for further investigation. Assist guests with questions or needs and solicit sales of new or additional services.
Required Qualifications
- High School Diploma or equivalent
- At least 2 years in Customer Service and communications
- Strong strategic thinking and creative problem-solving skills
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- A strong-sense of teamwork and ability to execute programs
- Excellent verbal and written communication skills
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