Vendor Operations Specialist - II - 2009
On-site · Pune, Maharashtra, India
Job Summary
Operational support for inventory on inbound/outbound orders; analyze reports and various platforms to identify root causes, trends, and make data-driven decisions; manage disputes with vendors, negotiate returns and restock fees to recoup funds; process chargeback submissions; analyze recalled inventory to ensure funds are recouped and inventory is not released; safeguard allocation, lot sequestering, and inventory restrictions; provide training to new hires and staff; create and maintain department SOPs; maintain shared mailboxes and ad hoc reporting; lead high-stakes negotiations and coordinate cross-functional efforts with warehouses, sales, and vendors.
Required Qualifications
- Bachelor’s degree or equivalent professional experience in a related field
- At least 1 year or more experience as a Vendor Data Specialist
- Experience working in a fast-paced environment, analyzing large data sets, and adhering to deadlines without compromising accuracy/quality
- Intermediate skill level in Microsoft Excel (VLOOKUP, Pivot Tables, IF Statements, SUM)
- Intermediate skill level in Microsoft Outlook (creating folders, calendar/reminders, coordinating meetings)
- Experience with SAP and/or Zendesk
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