Vendor Manager
RemoteUnited States
Job Summary
Conduct proactive and reactive vendor sourcing, recruit, evaluate, qualify, and onboard service providers across all lines. Guide vendors through onboarding and compliance processes, ensuring accurate documentation. Build long-term relationships by serving as the primary point of contact for vendors and the escalation point for concerns. Partner with Operations to resolve performance issues, coverage gaps, and service challenges while negotiating pricing and capabilities. Maintain accurate vendor records, monitor performance metrics, and collaborate on scorecards and strategic initiatives to expand the network.
Required Qualifications
- Bachelor's degree
- 3+ years of experience in Vendor Management, Vendor Relations, Strategic Sourcing, Supplier Relations, Procurement, Facilities Management, or a related field
- Strong relationship-building, negotiation, and conflict resolution skills
- Excellent customer service, verbal, and written communication skills
- Strong organizational skills with exceptional attention to detail
- Ability to prioritize multiple projects in a fast-paced environment while meeting deadlines
- Strong analytical and problem-solving abilities
- Proficiency in Microsoft Office, including Excel
Desired Qualifications
- Bachelor's degree preferred or equivalent combination of education and relevant experience
- Experience recruiting and managing subcontractor or vendor networks preferred
- Experience working within ERP, CRM, or vendor management platforms preferred
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