Vendor Management Associate
On-siteThe, State of Jammu and Kashmīr, Republic of India
Job Summary
Manage relationships with a portfolio of U.S. printers through monthly performance calls and daily communication to ensure high-quality, on-time delivery. Coordinate production timelines, resolve order delays, and reallocate orders to prevent vendor overload while driving accountability. Partner with Sales, Operations, and Tech teams to eliminate manual work, identify automation opportunities, and implement long-term process improvements. Support vendors with inventory procurement and operational questions, using data to identify trends and prevent future issues. Work across multiple teams to make operations run smoothly in a fast-paced environment.
Required Qualifications
- At least 1.5 years of experience in operations, vendor management, supply chain, customer success, account management, or similar relationship management role
- Experience managing multiple priorities in a fast-paced environment
- Excellent written communication and stakeholder management skills
- Strong analytical and critical thinking abilities
- High emotional intelligence and relationship-building skills
- Strong problem-solving and decision-making skills
- Comfortable working with spreadsheets (Excel or Google Sheets)
- Job Location: India (IN) / Philippines (PH)
- Working Hours: IN: 5:30 PM – 2:30 AM Indian Standard Time | Monday to Friday
- Working Hours: PH: 8:00 PM- 5:00 AM Philippine Time | Monday to Friday
Desired Qualifications
- You use data to identify trends, solve recurring problems, and prevent future issues.
- You continuously improve processes to reduce manual work and increase operational efficiency.
- You support your manager in delivering the projects from the idea initiation through implementation.
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