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JPMorgan Chase & CoPosted 3 weeks ago

Vendor Management Analyst II - Collections Litigation

On-siteHeathrow, Florida, United States

Full TimeEnterpriseFinancial Services

Job Summary

Monitor day-to-day business results for assigned vendors and lead compliance-related audit activities, including on-site reviews of law firms approximately 1-2 times per year. Design and implement tools to track key performance indicators while managing projects to meet critical deadlines. Consult with business partners to establish clear requirements, own the vendor communication process, and identify emerging trends to propose solutions. This role requires working in the office five days a week. Relocation assistance is not available, and the position is not eligible for H1B or immigration sponsorship.

Required Qualifications

  • Three years of business operations experience in Collection Litigations
  • Outstanding written and verbal communication skills
  • Strong task and priority management skills
  • Ability to drive issue resolution in a fast-paced environment
  • Analytic mindset with clear and persuasive presentation skills
  • Detail-oriented with excellent time management skills
  • Experience in analyzing and improving business processes
  • Ability to monitor and analyze vendor performance data
  • Bachelor's Degree or equivalent work experience
  • Travel for on-site reviews approximately 1-2 times/year

Desired Qualifications

  • Analytics skills/aptitude is desirable

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