Vehicle Sales

Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards. Writes complete sales orders and processes paperwork in accordance with dealership policies. Attends product and sales training courses, keeps up-to-date on new products and services, and maintains an owner follow-up system to encourage repeat and referral business. Develops prospects, describes vehicle features and benefits, and offers test drives; verifies proper identification for test drives and adheres to dealership procedures. Works ethically and professionally to satisfy transportation needs of vehicle purchasers and contributes to customer satisfaction and referrals. Follows dealership procedure and participates in ongoing training and recognizes opportunities for advancement; contributes to overall sales goals and customer service quality.