Vehicle Condition Inspector
$38,480,000–$38,480,000 year
On-siteCharleston, South Carolina, United States
Job Summary
Conduct vehicle inspections at dealerships, auctions, and off-lease locations to detect damage, missing parts, and mechanical problems. Prepare and submit detailed condition reports, repair estimates, and documentation while taking photos and uploading them to the company server. List inspected wholesale vehicles on the ACV Auctions platform for bidding and assist sales teams in upselling services. Interface with dealers to ensure client satisfaction and build strong relationships, while supporting efforts to simplify the customer experience. Travel to various sites to inspect vehicles and sign up independent dealerships as buyers on the digital platform. Perform additional duties as assigned, including manual labor such as lifting up to 25 lbs and working outside in the elements.
Required Qualifications
- 1 year(s) Experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background
- Ability to read, write, speak and understand English
- Ability to work outside in the elements for extended periods of time
- Problem solving aptitude to meet challenges with resourcefulness and innovative approaches
- Proven success to work independently with minimal supervision while working in a team environment
- Excellent communicator with the ability to understand customer needs and expectations
- Valid driver's license and use of a validly registered and insured motor vehicle required
- Knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications
- Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting
- Ability to drive a manual & automatic transmission
- Vision abilities required to properly identify small defects around and underneath vehicles
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