Van Service Manager - Mercedes-Benz of Taunton
On-site · Taunton, England, United Kingdom
Taunton, England, United KingdomOn-siteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Lead and oversee the Van Service Department in Taunton, manage budgets and ensure compliance with Mercedes-Benz franchise standards and SLAs, monitor KPIs and customer satisfaction, drive departmental performance to meet financial and service targets, and develop/coaching for the team to deliver outstanding service and customer relationships.
Required Qualifications
- Full, UK Driving Licence
- Proven experience in a Service Management role within the motor industry
- Strong understanding of service operations, commercial vehicles, and customer satisfaction metrics
- Excellent leadership, communication, and organisational skills
- Proficient in administration and IT systems
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