Valle Crucis, NC: Full-Time, ECommerce Support Associate
On-siteBanner Elk, North Carolina, United States
Banner Elk, North Carolina, United StatesOn-siteFull TimeEntry LevelMedium
Full TimeEntry LevelMedium
Job Summary
Answer telephone inquiries, respond to emails, and manage tickets while interacting with guests via Live Chat. Determine guest needs, provide appropriate solutions, and process online or phone sales correctly. Support store fulfillment, facilitate inventory exchanges, and communicate system errors. Assist with product onboarding, review product reviews for approval, and emphasize product selling points. Requires full-time status in Valle Crucis, NC. Full benefit package includes health, life, and disability insurance, HSA, wellness reimbursements, discounts, bonuses, 401(k), and ESOP.
Required Qualifications
- Leads, coaches, trains, and manages by example
- Understands, articulates and models how to work effectively in a team environment
- Exudes and promotes a positive attitude and positive energy every day with both the staff and the guest and employees
- Builds and maintains favorable working relationships at all levels
- Is dedicated to learning from others, sharing information and asking questions
- Demonstrates professionalism in work, dress, language and behavior
- Responsibly embraces and adapt to change in work environments and processes
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.