Valet Parker

Job Summary

Required Qualifications

• •Excellent customer service skills
• •Very good verbal and written communication skills
• •Ability to park customer vehicle in a timely manner
• •Ability to deal with and show compassion with at times disruptive and impatient people
• •Ability to drive all types of vehicles, automatic or standard shift
• •Proper and approved uniform
• •Clean shaven
• •Maintain a constant flow of traffic to keep the Main entrance clear and free of unattended vehicles
• •Work in all weather conditions
• •Conduct audits of the parking areas to monitor activity
• •Provide directions or traffic control
• •Identify parking violations, safety or security issues
• •Provide wheelchair assistance and escorts if necessary
• •2 years High School Education
• •Drivers License

Desired Qualifications

• •Exhibits professional image towards patients, visitors, employees
• •Create a positive impression consistent with professional etiquette
• •Maintain traffic flow in the vehicle staging area
• •Monitor assigned work area for cleanliness and safety concerns
• •Report issues that can't be easily corrected
• •Monitor all parking areas for parking violations, safety, security issues
• •Be willing and able to assist customers
• •Direct motorist to available parking spaces
• •Contact Security if additional assistance is needed
• •Prepare for work by checking for any bulletins, post or schedule changes
• •Verify that adequate supplies are on hand
• •Keep accurate and orderly records of parked vehicles
• •Assess vehicles and note existing damage
• •Operate vehicles in a professional and safe manner
• •Minimize delays to customers and damage to vehicles
• •Welcome everyone by making eye contact, greeting with a smile, and saying hello
• •Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• •Refrain from using cell phones for personal reasons in public spaces or patient care areas
• •Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• •Offer patients and guests priority when waiting (lines, elevators)
• •Work on improving quality, safety, and service
• •Respect cultural and spiritual differences and honor individual preferences
• •Respect everyone's opinion and contribution, regardless of title/role
• •Speak positively about my team members and other departments in front of patients and guests
• •Value the time of others by striving to be on time, prepared and actively participating
• •Pick up trash, ensuring the physical environment is clean and safe
• •Be a good steward of our resources, using supplies and equipment efficiently and effectively
• •Look for ways to avoid waste
• •Acknowledge wins and frequently thank team members and others for contributions
• •Show courtesy and compassion with customers, team members and the community