Valet Attendant Ilani Casino
$35,630–$35,630 year
On-siteRidgefield, Washington, United States
Job Summary
Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices. Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking. Inspect vehicles for pre-existing damage and document findings, then deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions. Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items. Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required. Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution. Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary. Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead.
Required Qualifications
- Must be at least 18 years of age
- Valid driver's license with good driving records
- Must successfully pass a background check
- Must be authorized to work in the United States and able to provide documentation verifying eligibility
- Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
- Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
- Ability to lift and carry customer luggage or personal items, up to 50 lbs
Desired Qualifications
- Previous valet experience preferred
- Ability to operate manual transmission vehicles (stick shift)
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