Vaccine Customer Representative – Ann Arbor, MI

Vaccine Customer Representative responsible for field-based engagement with healthcare providers within the Ann Arbor, MI territory to communicate clinical information on vaccines, educate on reimbursement and contract adherence, and support immunization efforts. Key activities include presenting vaccine attributes to physicians, nurses, pharmacists, and administrators; understanding customer needs and marketplace dynamics; conducting quarterly business reviews to optimize contract performance; maintaining product knowledge and CDC immunization schedule familiarity; developing territory-level plans to improve immunization rates; and collaborating with the broader vaccine customer team to achieve quality outcomes. Required skills include strong interpersonal and communication abilities, organizational and time-management proficiency, independent and team work, CRM and sales analytics, and the ability to convey technical concepts clearly. Travel percentage varies by location, with primary focus on travel within the defined geography.