Vacation Specialist (Remote)
RemoteUnited States
United StatesRemoteFull TimeStartup
Full TimeStartup
Job Summary
Assist clients via email, phone, and messaging platforms with vacation planning and general travel inquiries. Coordinate accommodations, flights, cruises, and other travel components based on client preferences. Provide updated information on destinations, travel requirements, and agency processes. Manage booking adjustments, special requests, or cancellations as needed. Follow up with clients before and after travel to ensure satisfaction and gather feedback. Address concerns with professionalism, empathy, and strong problem-solving skills. Fully remote with flexible scheduling and travel perks.
Required Qualifications
- Excellent communication skills (written and verbal)
- Strong attention to detail and organizational skills
- Ability to learn new systems and booking tools quickly
Desired Qualifications
- Prior customer service experience—experience in travel, hospitality, or tourism is a plus
- A genuine passion for travel and helping others plan unforgettable vacations
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