Vacation Planner - Year Round
$41,600–$41,600 year
On-sitePark City, Utah, United States
Job Summary
Present accurate, detailed information about Lodging Reservations services and availability through phone, email, chat, and in person. Sell and/or reserve lodging and lift ticket products while referring complex requests to the proper source. Provide general information about Deer Valley and the surrounding area, handle a high volume of daily calls, and manage reservation tasks including data entry, quality control, and guest callbacks. Resolve guest situations with supervisory support as needed. This role offers a starting wage of $20 per hour plus an incentive plan, with flexible year-round scheduling that may include layoff periods.
Required Qualifications
- Maintain a strong understanding of Deer Valley Resort, Park City, and the Utah Ski Industry
- Must be available for varied shifts and days of the week, including weekends and holidays
- Required to be in-office during training and initial work period, which is typically 4-8 weeks, but may be longer or shorter depending on performance
- If working remotely, must have adequate equipment and internet speed to support job requirements
Desired Qualifications
- Previous direct experience preferred (preferably in the Park City/Deer Valley area)
- Prior reservations/sales or customer service experience preferred
- Experience selling a luxury product preferred
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