V-Twin Motorcycle Parts and Gear Support Representative $17-18/hr
$35,360–$37,440 year
RemoteUnited States
Job Summary
Handle all levels of customer interactions via phone, email, live chat, and other channels while providing polished support for riders. Assist with questions regarding fitment, application, selection, and installation of motorcycle parts and accessories. Advise on proper fitment and use of safety gear including helmets, jackets, pants, riding armor, boots, and gloves. Help customers place orders for a complete experience and continually learn about motorcycle parts, riding styles, racing, and bike modification. Work with various teams on a case-by-case basis to overdeliver in every opportunity. This fully remote role requires a fast, secure internet connection (100mbps download/20mbps upload) and is scheduled tentatively to start October 26th, 2026. Compensation is $17-$18/hr with additional incentives available.
Required Qualifications
- A minimum internet speed of 100mbps download and 20mbps upload
- Fast, secure internet connectivity (no hot spots or public WiFi)
- High school diploma or equivalent
- Passion for motorcycles and related products
- Familiar knowledge of motorcycle parts and accessories
- Sound problem solving and analytical skills
- Established communication, interpersonal, and listening skills
- Ability to interact and work in a fast-paced, team-driven environment
- Time management skills and the ability to organize and manage multiple priorities
- Ability to work a schedule outside of standard business hours, including nights and weekends
- Commitment to Comoto's Core Values
- Accept coaching and adjust trajectory as needed
Desired Qualifications
- Experience in retail, service, or hospitality industries
- Ability to speak multiple languages
- Bachelor's degree
- Working knowledge of additional power sports equipment including UTV, ATV, Scooters and Snowmobiles
- Our ideal candidate loves to ride and wrench - V-twin cruisers in particular
- You don't just love to ride, you love helping other riders get the parts and gear they need to stay on the road
- When a friend gets a new bike you're the first person they call to help them decide what they need to kit it out
- Most importantly, you are an excellent communicator, both verbally and written
- Be detail-oriented, proactive, and conscientious with a commitment to self-improvement
- Have the drive to assist their fellow riders all day, every day
- Continually learn about a combination of some of the following: motorcycle parts and gear, motorcycle riding, motorcycle racing, dirt bike and offroad riding, adventure/touring riding, supercross/MX, bike modification, among others
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