UX Designer
Hybrid · Leeds, England, United Kingdom
Job Summary
Design intuitive, accessible digital experiences across web and mobile channels; create user flows, wireframes, prototypes and polished UI designs; turn complex requirements into simple, effective customer journeys; partner with Product and Engineering teams from discovery through delivery; identify opportunities to improve the customer experience; balance customer, business and regulatory needs in design decisions; measure the impact of UX improvements through feedback and user behaviour.
Required Qualifications
- Experience designing digital products with a strong user-centred approach
- Proven ability to map and optimise end-to-end customer journeys
- Experience working within agile product and technology teams
- Portfolio demonstrating UX design, problem-solving and customer-focused outcomes
- Strong understanding of UX, interaction design and information architecture
- Proficiency in creating user flows, wireframes, prototypes and journey maps
- Experience with modern design tools, particularly Figma
- Knowledge of accessibility and inclusive design principles
- Ability to use customer insight and data to inform design decisions
- Strong communication and stakeholder management skills
- Collaborative, proactive and committed to continuous improvement
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