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JPMorgan Chase2 months ago

UX Design Manager, Vice President

On-site · New York City, New York, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
Investment Banking

Job Summary

Lead UX design and research initiatives across products in Small Business Payments, shaping user experience strategy and outcomes. Mentor and manage a team of experience designers and researchers, drive inclusive design and accessibility, collaborate with cross-functional teams to integrate UX into product development, analyze user research and data to inform design decisions, and leverage AI to improve workflows and designs. Develop end-to-end design solutions including wireframes and prototypes, diagram service flows, and establish “north star” representations to guide customer-centric decisions and transformational innovation.

Required Qualifications

  • 5+ years of experience in user experience design or similar roles
  • Demonstrated ability to create visual representations of user journeys (storyboarding, wireframes, prototypes)
  • Inclusive design and accessibility guidelines experience
  • Ability to develop experiences that meet or exceed product/experience proposals
  • Advanced technical literacy including client-side technologies, APIs, microservices, and the technology stack impact on UX
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JPMorgan Chase

UX Design Manager, Vice President

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