Utility Universal Banker
On-siteBaton Rouge, Louisiana, United States
Baton Rouge, Louisiana, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Serve as the customer's first point of contact by processing transactions, opening new accounts, and cross-selling products to meet banking center sales goals. Handle all customer inquiries, resolve issues, and prepare reports while adhering to state and federal banking regulations and internal security policies. Maintain client confidentiality and support management with day-to-day operations across multiple locations as needed. Requires a high school diploma, two years of personal banking or teller experience, and strong verbal and written communication skills.
Required Qualifications
- High School Diploma or GED
- Must have a minimum of two years of prior personal banking or teller experience with major emphasis on customer service
- Understands basic knowledge of bank deposits, lending products, credit products, and services to open accounts or refer customer to specialists in other departments
- Excellent customer service skills that include above average verbal and written communication
- Relationship building, collaboration and teamwork
- Problem solving skills
- Teller and systems training and new account opening
- Must be able to work at multiple locations as needed
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