Utility Cleaner
On-site · West Des Moines, Iowa, United States
Job Summary
Utility Cleaner Technician responsible for ensuring timely, accurate completion of required work and achieving high customer satisfaction. Works independently and with a team to perform preventive maintenance, service, and repair on data center critical facility infrastructure equipment. Provides 24x7 on-call emergency response and support, monitors and maintains building systems, conducts regular facility walkthroughs, performs tests and data analysis to verify proper operation, coordinates with outside vendors, trains apprentices, and ensures adherence to SOPs and safety procedures.
Required Qualifications
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- Must possess a valid, unexpired driver's license
- At least one (1) year experience supporting mission critical environments
- Hands on electrical or mechanical skill, and competence in the area of non-expertise
- Operate and perform both routine and emergency service on a variety of state-of-the-art critical systems
- CFC Certified – Universal
- Knowledge and experience using basic computer applications
- Provide 24 x 7 on-call emergency response and support as necessary to maintain the highest level of integrity and availability of building systems and infrastructure efficiency
- Monitoring and maintaining all building and mission critical facilities equipment
- Operates facility equipment in accordance with policies and procedures
- Perform daily/weekly/monthly walk-through of customer facilities in support of data center and office operations
- Perform tests and rounds and analyze the data to ensure proper functioning and operating parameters of equipment
- Perform preventive maintenance on all building equipment to ensure efficient operation of all building systems
- Coordinate maintenance with outside vendors and oversee vendor maintenance
- Respond to emergency situations and customer concerns
- Ensure strict adherence to critical facility work rule and safety procedures
- Interacts effectively with internal and external customers
- Provide training to other technicians, as required
- Encourages, trains and evaluates Apprentice’s technical and behavioral skills
- Manage subcontractors as required ensuring scope compliance and quality of services performed
- Ensure compliance with established Methods of Procedures and Standard Operating Procedures
- Works overtime as assigned and required
- Familiar with all applicable Federal, State, and local rules, codes, and regulations
- Operates site facility equipment and systems without error to obtain maximum availability
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