Utilities Specialist
Hybrid · Dallas, Texas, United States
Job Summary
Manage all aspects of utility onboarding and other utility matters; update utilities database; communicate with residents and 3rd party utility companies daily; use interpersonal skills to develop strong relationships with providers and residents; assist leadership and colleagues; respond promptly to resident requests; assist with utility billing and general business functions; acquire knowledge of current state, local, and utility policies; assist with resolving and documenting utility liens; collaborate with team and support a fast-paced property-management environment.
Required Qualifications
- High school diploma required plus 2+ years of general office or call center experience
- HOA or property management experience a definite plus
- Excellent computer skills including proficiency with the Microsoft Office suite including Word, Outlook, and Excel
- Organized with strong attention to detail
- Demonstrates the ability to take initiative, be independent and a self-starter
- Effective project management skills and able to manage multiple projects and priorities
- Good time-management skills, able to consistently meet goals and deadlines without sacrificing quality
- Exhibits sound judgment and decision-making ability
- Strong interpersonal, oral, and written communication and reading skills
- Able to work effectively under pressure and operate in a fast-paced work environment
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