User Interface Experience Associate Director
$150,000–$200,000 year
HybridJersey City, New Jersey, United States
Job Summary
Drive UX vision and strategy for enterprise-wide digital transformation initiatives by partnering with senior stakeholders to align design goals with business objectives. Lead workshops and discovery sessions focused on empathy and defining user needs, while overseeing the creation of user journeys, personas, and conceptual frameworks for sophisticated financial workflows. Champion human-centered design methodologies across the organization, ensuring consistency through design systems and component libraries while advocating for accessibility and compliance standards. Coach and develop UX designers and researchers within the Center of Excellence, fostering a culture of innovation and continuous learning.
Required Qualifications
- Minimum 15 years in UX design
- At least 5 years in leadership roles
- Proven experience in financial services or related regulated industries
- Deep expertise in design thinking, especially empathy, define, and conceptualization phases
- Strong portfolio demonstrating enterprise-scale UX solutions
- Proficiency in UX research, interaction design, and modern design tools (Figma, Sketch, etc.)
- Ability to influence senior executives and drive organizational change
- Outstanding communication and stakeholder leadership skills
- Bachelor's or Master's degree in Design, HCI, and/or related field (or equivalent experience)
Desired Qualifications
- Experience with design systems and component libraries in large organizations
- Familiarity with front-end technologies and accessibility standards (WCAG)
- Certification in Design Thinking or related methodologies
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