USAREC MEPS Recruiting General Clerk III
On-siteMilwaukee, Wisconsin, United States
Job Summary
Receive, review, organize, and process applicant records, enlistment packets, medical documentation, waivers, and source documents for Army Guidance Counselors. Report incoming correspondence and upload required documents, including DD Form 2807-2 information, into MIRS and other authorized Government systems. Review records for accuracy, completeness, consistency, and legibility, while maintaining medical logs, suspense files, and tracking reports. Track medical waivers, consultations, and administrative holds, processing new record requests within required timelines and conducting follow-ups every 72 business hours. Monitor applicant status in MIRS, MHS Genesis, and Recruiter Zone, verify source-document information, and support service-processing actions and MEPS-to-MEPS transfers. Communicate daily with Guidance Counselors, recruiters, medical personnel, schools, and courts to keep the Senior Guidance Counselor informed of applicant status. Safeguard personally identifiable information, protected health information, and Controlled Unclassified Information while maintaining a professional workplace. Complete all required Government and Army training.
Required Qualifications
- High school diploma or GED
- Minimum of one year of administrative, clerical, records-management, customer-service, data-entry, medical-records, or office-support experience
- Experience reviewing documents, maintaining electronic files, and managing spreadsheets, tracking logs, suspense actions, or similar records
- Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and standard office equipment
- Strong organizational, data-entry, written communication, grammar, spelling, punctuation, and customer-service skills
- Ability to manage multiple records and deadlines and communicate professionally with military, civilian, medical, recruiting, and contractor personnel
- Ability to learn Government information systems and Army applicant-processing procedures
- Ability to read, write, speak, and understand English
- Must be a United States citizen
- Must obtain and maintain required federal suitability, background, installation-access, Common Access Card, and Government system-access eligibility
- Must complete required cybersecurity, HIPAA, Privacy Act, OPSEC, antiterrorism, iWatch, and local installation training
- Must comply with all requirements for handling applicant records, medical information, PII, PHI, and CUI
- Must be able to work on-site in an administrative office environment, sit or stand for extended periods, operate office equipment, and lift or move routine files, supplies, and equipment
- Must be available during normal MEPS operating hours and support reasonable schedule adjustments based on workload or Government requirements
Desired Qualifications
- Two or more years of related administrative, personnel-processing, records-management, or medical-records experience
- Prior experience supporting MEPS, Army recruiting, military personnel processing, medical records, human resources, or another Government program
- Experience with MIRS, MHS Genesis, Recruiter Zone, ARISS, Guidance Counselor Redesign, SharePoint, or electronic records-management systems
- Associate degree in business administration, office administration, health information management, human resources, or a related field
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