USA - Regional Operations Manager
Hybrid · Houston, Texas, United States
Job Summary
Regional Operations Manager (ROM) to lead all operational matters and day-to-day operations of the Port office. Provides 24/7 on-call service to Principals, manages vessel requirements, bookings, and vessel boarding as required. Responsible for staffing, setting objectives, giving feedback, and driving operational excellence. Key duties include maintaining HSSE risk assessments in work planning, ensuring high-standard ship agency services, preparing vessel movement reports, updating local rules and regulations, maintaining relationships with customers and government agencies, and managing financial requirements and cost awareness. Requires advanced communication, relationship-building, independent work capability, and proficiency with Microsoft Office and collaboration tools.
Required Qualifications
- Bachelor’s degree in Maritime Administration, Business Administration or recognized equivalent from an accredited university preferred; equivalent experience may substitute for educational requirements
- 3-6 years experience in Port Agency (vessel operations) with exposure to various commodities and vessel types utilized in the port of assignment
- Experience working within complex international organizations
- Proven ability to manage projects effectively and achieving operational success
- Expertise in international, federal, state and/or local laws, rules and regulations for operations and security (USA & IMO)
- Advanced communication skills (verbal, written, listening) to communicate across organizational levels and with exterior organizations
- Ability to develop strong business relationships at all management levels; ability to influence, persuade, and maintain confidentiality and professionalism
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