(USA) Member Specialist

Member Specialist at Sam's Club/Walmart: provides member service, processes purchases, and assists with payments, returns, and exchanges. Promotes Sam's Club products and services, guides members on self-service technology, and helps with purchasing decisions. Maintains checkout and entrance areas, handles merchandise staging and zoning, and ensures a safe shopping environment. Executes safety procedures, reports unsafe conditions, and supports operations by maintaining records, assisting with training of front-line associates, teaching new technology, and rolling out new programs. Reiterates company policies, observes security practices, and helps safeguard assets. Delivers customer-focused service, acknowledges member needs, locates merchandise, and contributes to a positive, efficient shopping experience. Emphasizes teamwork, integrity, and continuous improvement aligned with Walmart/Sam's Club values and benefits programs.