US Omnichannel Social/Mobile Technical Product Owner
$142,200–$264,000 year
On-site · South San Francisco, California, United States
Job Summary
Product Owner for Omnichannel Social and Mobile engagement responsible for end-to-end delivery of Social and Mobile activation capabilities across the omnichannel ecosystem. Lead customer journeys, segmentation, personalization, and activation use cases across social and mobile channels; manage activation across push notifications and in-app messaging; ensure scalable, compliant solutions aligned with business objectives. Translate business requirements into prioritized backlogs, user stories, and delivery plans; support sprint planning, backlog refinement, release planning, and delivery governance; manage dependencies, risks, and stakeholder expectations. Collaborate with Product Owners, Solution Architects, Engineering, Data, and Business teams to drive successful delivery; coordinate affiliate onboarding, rollout planning, and operational readiness across markets. Establish scalable processes, governance, documentation standards, and delivery best practices; drive continuous improvement of engagement capabilities and delivery operations; monitor delivery performance. Requires 7+ years in relevant fields, bachelor’s degree, and familiarity with platforms such as Sprinklr, Infobip, Adobe Journey Optimizer or CDPs; on-site role in California with a salary range of $142,200-$264,000 plus discretionary bonus.
Required Qualifications
- Bachelor's degree
- 7+ years of experience in Marketing Technology, CRM, Digital Marketing, Mobile Engagement, Social Platforms, or Omnichannel Engagement
- Hands-on experience with social engagement, mobile activation, and customer engagement platforms such as Sprinklr, Infobip, Adobe Journey Optimizer (AJO), Customer Data Platforms (CDPs), CRM, and Marketing Technology ecosystems
- Experience operating within Agile delivery environments and managing complex cross-functional initiatives involving business, technical, and vendor teams
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