Genentech USA logo
Genentech USA3 days ago

US Omnichannel Social/Mobile Technical Product Owner

$142,200–$264,000 year

On-site · South San Francisco, California, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Large

Job Summary

Product Owner for Omnichannel Social and Mobile engagement responsible for end-to-end delivery of Social and Mobile activation capabilities across the omnichannel ecosystem. Lead customer journeys, segmentation, personalization, and activation use cases across social and mobile channels; manage activation across push notifications and in-app messaging; ensure scalable, compliant solutions aligned with business objectives. Translate business requirements into prioritized backlogs, user stories, and delivery plans; support sprint planning, backlog refinement, release planning, and delivery governance; manage dependencies, risks, and stakeholder expectations. Collaborate with Product Owners, Solution Architects, Engineering, Data, and Business teams to drive successful delivery; coordinate affiliate onboarding, rollout planning, and operational readiness across markets. Establish scalable processes, governance, documentation standards, and delivery best practices; drive continuous improvement of engagement capabilities and delivery operations; monitor delivery performance. Requires 7+ years in relevant fields, bachelor’s degree, and familiarity with platforms such as Sprinklr, Infobip, Adobe Journey Optimizer or CDPs; on-site role in California with a salary range of $142,200-$264,000 plus discretionary bonus.

Required Qualifications

  • Bachelor's degree
  • 7+ years of experience in Marketing Technology, CRM, Digital Marketing, Mobile Engagement, Social Platforms, or Omnichannel Engagement
  • Hands-on experience with social engagement, mobile activation, and customer engagement platforms such as Sprinklr, Infobip, Adobe Journey Optimizer (AJO), Customer Data Platforms (CDPs), CRM, and Marketing Technology ecosystems
  • Experience operating within Agile delivery environments and managing complex cross-functional initiatives involving business, technical, and vendor teams
Sorce

Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

$142k – $264k / yr

US Omnichannel Social/Mobile Technical Product Owner · Genentech USA

Apply on Sorce