US Marketing & Operations Manager
$70,000–$80,000 year
HybridHouston, Texas, United States
Job Summary
Design and execute local marketing campaigns and promotions while creating engaging social media, photography, and video content. Partner with franchisees across Houston, Northwest Arkansas, Orange County, and Honolulu to improve sales, customer experience, and overall business performance. Coordinate day-to-day operations with the Australian Support Office, manage product replenishment, and support new product launches. Identify opportunities to improve business performance and strengthen the Gelatissimo brand. Begin your journey with training at the Sydney Head Office before returning to Houston. This role combines marketing, franchise support, and business operations within an award-winning premium gelato brand.
Required Qualifications
- Experience in marketing, hospitality, retail, franchising or business operations
- Strong digital marketing and social media skills
- Excellent communication and relationship-building abilities
- A commercial mindset and sound problem-solving skills
- High levels of organisation, initiative and accountability
- The flexibility to travel within the United States
Desired Qualifications
- Ideally have experience in marketing, hospitality, retail, franchising or business operations
- Ideally have strong digital marketing and social media skills
- Ideally have excellent communication and relationship-building abilities
- Ideally have a commercial mindset and sound problem-solving skills
- Ideally have high levels of organisation, initiative and accountability
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