University Counselor - Online Division - International/Tribal Division
$50,000–$50,000 year
On-site · Phoenix, Arizona, United States
Job Summary
University Counselor for Grand Canyon University’s Online Division (International/Tribal Division) serves as the first point of contact for prospective online students and builds counselor–student relationships over the phone, email, and in person. Guides prospective students through the admissions process, clearly communicating program requirements, transfer credits, payment options, time commitments, technology requirements, and available student support services; introduces new students to the online classroom; works with a team to ensure student success and maintain confidential student records. Requires a bachelor’s degree (or 5 years related experience with 60 credits completed and progressing toward an undergraduate degree), proficiency with Internet and Microsoft Outlook, Word and Excel, and strong written and verbal communication skills. Employment is contingent upon satisfactory pre-employment screening, including a background check. The role is based in Phoenix, AZ (not remote). The candidate must align with the university’s doctrinal and ethical statements and mission.
Required Qualifications
- A bachelor’s degree REQUIRED or 5 years related experience with a minimum of 60 college credits completed and progressing toward an undergraduate degree
- Proficient with Internet and Microsoft Outlook, Word and Excel
- Self-motivated and passionate with determination to provide exceptional service
- Exceptional written and verbal communication skills and confident phone presence
- Cannot be delinquent or in default on a federal student loan as verified in your credit report
- Pre-employment background check and screening as part of employment process
- Support the University’s Doctrinal Statement, Ethical Position Statement and Mission
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