Universe Team Member FT
$29,120–$33,280 year
On-siteAlbuquerque, New Mexico, United States
Job Summary
Conduct 100% of daily operational tasks including safely guiding and loading vehicles, performing safety inspections, and using bug prep guns to prepare cars for the wash. Manage tunnel equipment, handle incidents effectively, and execute the nightly close-down checklist while adhering to all safety standards and Champion procedures. Engage guests using the 4 Steps of Service, inform them about memberships, and maintain a clean facility including equipment, walls, and the lot. Work on your feet 100% of the day in all weather conditions, lift up to 50 lbs, and complete daily shift reports. Train new team members and attend all mandatory training sessions and meetings.
Required Qualifications
- Willing to work in all weather conditions (cold,hot,wet,rain,snow)
- Able to lift up to 50 lbs.
- On your feet 100% of the day and outside
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning.
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Knowledgeable on E-Stop Locations
- Knowledgeable on 3 Single Wash packages
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
- Able to present our Difference
- Train new Team Members on approved training modules
- Aid in member visit success rate. License Plate Recognition//RFID sticker reads
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Engage with each guest using the 4 Steps of Service
- Make key adjustments to car wash equipment
- Perform safety inspection of vehicles before wash
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
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