Universal Banking Team Leader
On-siteGeorge, Western Cape, South Africa
Job Summary
Drive sustained sales and revenue growth by identifying market opportunities, deepening existing client relationships, and acquiring new business in line with branch financial targets. Lead, coach, and develop a team of Universal Bankers to build capability, accountability, and a high-performance sales culture while ensuring full adherence to FAIS, Fit and Proper requirements, and regulatory standards. Oversee risk, compliance, and conduct management across the branch, utilizing market insight and performance data to optimize client coverage and resource allocation. Requires a Bachelor of Commerce or NQF7 FAIS qualification, 5–7 years in retail/universal banking, and 2–3 years of leadership experience.
Required Qualifications
- Bachelor of Commerce degree or an Advanced Certificate (NQF7 FAIS aligned qualification as per regulatory requirements) in a relevant field aligned to banking, finance, sales or management
- 5 to 7 years' experience within a retail or universal banking environment, with proven exposure to frontline sales and client engagement
- At least 2 to 3 years' proven leadership experience, managing and developing sales teams in a branch or client-facing environment
- Demonstrated sustained sales performance track record, including achievement of financial and growth targets
- Strong experience in risk management, compliance and conduct, including FAIS compliance and Fit and Proper requirements
- Experience managing audits, operational risk, client complaints and regulatory adherence within a banking environment
Desired Qualifications
- RE1 and RE5 preferred
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