Universal Banker-West (Lindenwood, Chesterfield, Fenton)
$31,200–$31,200 year
On-siteSaint Charles, Missouri, United States or Chesterfield, Missouri, United States
Job Summary
Promote products and services based on customer needs by understanding financial goals and providing consultative advice for account openings, maintenance, and loan applications. Process teller transactions including deposits, withdrawals, and payments while resolving discrepancies and balancing cash drawers. Handle inbound and outbound calls to build relationships, make product recommendations, and solve issues proactively. Support digital banking adoption by assisting with online/mobile setup, bill pay, and transfers. Connect customers to experienced banking partners to ensure comprehensive financial solutions. Meet quarterly banker minimum standards and participate in sales, service, and product training meetings. Adhere to federal banking regulations including BSA, USA Patriot Act, and AML requirements.
Required Qualifications
- High School Diploma (or equivalent)
- Willing and able to travel to other locations/branches
- Willing and able to work required overtime
- Full time employment
- 40 hours per week
- Evenings and weekends may be required as necessary
- Ability to lift files
- Ability to open filing cabinets
- Ability to bend or stand on a stool as necessary
- Regularly required to talk
- Regularly required to hear
- Ability to work independently
- Ability to collaborate effectively within a team environment
- Flexibility to work some weekends and evenings, as per business needs
- Understanding of federal banking regulations
- Knowledge of and adherence to BSA
- Knowledge of and adherence to USA Patriot Act
- Knowledge of and adherence to AML
- Notary Public
- Awareness of and adherence to Bank's compliance requirements
- Awareness of and adherence to risk management concepts
- Awareness of and adherence to policies and procedures
- Ability to apply policies and procedures to daily tasks
Desired Qualifications
- Associates or Bachelor's degree
- A minimum of two years bank customer contact or retail sales experience
- Exceptional interpersonal and communication skills
- Ability to build rapport and engage clients effectively
- Technologically savvy
- Ability to quickly learn and adapt to new systems and software
- Problem-solving mindset
- Ability to think critically under pressure
- Excellent attention to detail
- Organizational skills
- Commercial credit experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.