Universal Banker (Personal Banker) - Kaneohe Branch
$43,680,000–$49,920,000 year
On-siteHonolulu, Hawaii, United States
Job Summary
Accept and close secured and unsecured consumer loan and personal lines of credit applications while opening all types of consumer and business deposit products. Manage a portfolio of High Value Clients to build and retain relationships, analyzing tax returns and financial statements to identify needs. Process various transactions including deposits, withdrawals, check cashing, and foreign currency exchange with minimal errors, balancing teller cash daily. Actively participate in branch campaigns and cross-sell products to achieve individual and branch goals for deposit, loan, and portfolio growth. This role supports the branch management team with ongoing coaching and development activities. Candidates must demonstrate core competencies in active listening, effective communication, and action orientation while adhering to the company's "Voyaging Spirit" and "Positively Ohana" values.
Required Qualifications
- High School Diploma or equivalent
- Bachelor's Degree from an accredited university
- 1+ year(s) of demonstrated success in sales and customer service
- 1+ year(s) of branch operations experience or successful completion of teller and new account certification within 6 months of hire
- 2+ years of branch/bank operations experience and sales of retail financial products
- 1+ year(s) of experience explaining credit products, accepting/closing consumer and business loan applications
- Registration with the Nationwide Mortgage Licensing System & Registry (NMLS)
- Must be able to move and lift items up to 20lbs and perform other light physical work
- Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
- Must be able to clearly communicate verbally and in writing with all internal and external customers
- Must also be able to hear sufficiently to engage in daily discussions and interactions
- Must be able to read and understand bank-related documents
- Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time
- Must also be able to adapt to different work environments as needed to perform the job
- We maintain a drug-free workplace and perform pre-employment substance abuse testing
Desired Qualifications
- Notary Public commission
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