Universal Banker I (Teller)
On-site · Traverse City, Michigan, United States
Job Summary
Universal Banker I role at Nicolet National Bank focused on delivering excellent teller services and proactive relationship-building across in-person, phone, and digital channels. Responsibilities include handling deposits/withdrawals, balancing and cash controls, identifying customer needs to refer opportunities to Personal Bankers or lending specialists, educating customers on digital tools (mobile/online banking, e-statements), and supporting branch sales/referrals while ensuring regulatory compliance (BSA/AML, KYC, OFAC, Reg CC, Reg E). The role emphasizes customer experience, operational accuracy, and community engagement, with a $500 sign-on bonus and a requirement for a high school diploma or equivalent and cash-handling/customer-service experience. Benefits include medical/dental/vision/life, 401(k), PTO and holidays.
Required Qualifications
- High school diploma or equivalent
- 1+ years of cash-handling and customer-service experience
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