Universal Banker I, II, III - North Aurora, IL
$37,648–$46,800 year
On-siteNorth Aurora, Illinois, United States
North Aurora, Illinois, United StatesOn-siteFull Time$37,648–$46,800 yearMedium
Full TimeMedium
Job Summary
Open and close customer accounts, maintain records, and perform basic teller functions like cashing checks and processing deposits. Profile clients for cross-sell opportunities and meet sales goals through daily interactions and proactive outreach. Advise customers on banking options, including IRAs and loans, while adhering to all compliance regulations and internal policies. Maintain high customer service standards and balance drawers as needed. Work onsite Monday through Saturday, rotating shifts to support branch operations.
Required Qualifications
- High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience
- Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements
- Must work onsite to perform responsibilities of this position
- High school diploma (or equivalent) and two years of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience
- Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements
- Must work onsite to perform responsibilities of this position
- High school diploma (or equivalent) and three or more years of related experience which includes some banking and/or sales, client relationship management, consultancy experience, or cash handling, or equivalent combination of education and experience
- Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements
- Must successfully complete Universal (Relationship) Banker Cross Training Development Plan curriculum (or equivalent experience)
- Must work onsite to perform responsibilities of this position
- Demonstration of excellent customer service and professional communication
- Dedication to product promotion, sales referrals, and cross selling products/services
- Math and computer proficiency. Technical aptitude toward learning and utilizing bank software applications
- Basic understanding of banking, check processing, credits and debits
- Focus and organization during periods of high volume or interruption
- Reliable: dedication & commitment to work; follow-through on all tasks
- Knowledge and compliance with bank rules and regulations
- Maintains flexibility in work schedule including opening/closing branch as needed. Demonstrates willingness to fill in at other OSB locations as needed
Desired Qualifications
- Associate or Bachelor's degree preferred
- Bilingual Spanish skills a plus
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