Universal Banker

Universal Banker position handling teller duties, opening new deposit accounts, and providing outstanding customer service. Responsibilities include processing a variety of bank transactions, verifying endorsements and balances, balancing cash drawers, supporting vault/coin operations, handling customer requests (wires, notary services, disputes, online/mobile banking, debit cards), and assisting with account maintenance and onboarding. Requires assessing customer needs, promoting bank products and services with a solutions-based approach, and ensuring compliance with policies and procedures. Strong emphasis on customer experience, accuracy, timely follow-up, and collaboration with other departments to meet sales and referral goals. Proficient communication and knowledge of banking software (e.g., Jack Henry, Deposit Pro, Laser Pro) and general office software.