Universal Banker - Chicago, IL (Taylor Street)
$37,648–$46,800 year
On-siteChicago, Illinois, United States
Chicago, Illinois, United StatesOn-siteFull Time$37,648–$46,800 yearHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Engage customers daily to open and close accounts, perform basic teller functions like cashing checks and processing deposits, and maintain customer profiles for sales opportunities. Accurately manage account maintenance while utilizing sales software to build relationships and follow up via phone or email. Advise clients on Old Second's banking portfolio, including IRAs and loans, and adhere to all compliance regulations and training requirements. Maintain flexibility to fill in at other locations or cover branch hours as needed.
Required Qualifications
- High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.)
- Must become licensed with NMLS registration within 60 days of assuming role
- Meet Bank training requirements
- Must work onsite to perform responsibilities of this position
- Demonstration of excellent customer service and professional communication
- Dedication to product promotion, sales referrals, and cross selling products/services
- Math and computer proficiency
- Technical aptitude toward learning and utilizing bank software applications
- Basic understanding of banking, check processing, credits and debits
- Focus and organization during periods of high volume or interruption
- Reliable: dedication & commitment to work; follow-through on all tasks
- Knowledge and compliance with bank rules and regulations
- Multi-task and follow-through on all responsibilities
- Maintains flexibility in work schedule including opening/closing branch as needed
- Demonstrates willingness to fill in at other Old Second locations as needed
Desired Qualifications
- Associate or bachelor's degree preferred
- Prior experience as a teller or personal banker
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