Universal Banker - Buffalo Grove Branch

Entry-level Universal Banker responsible for assisting in sales, products, and service activities in coordination with the customer service team. Focus on fostering customer relationships to build loyalty and increase sales to individual consumer clients. Duties include assisting with basic account openings, delivering service to resolve account issues, executing financial transactions per policy, refer opportunities to segment partners, and creating sales opportunities from service transactions. Supports branch sales/service activities through seminars, micromarketing events, promotions, and product initiatives while maintaining operational controls and regulatory compliance, and escalating issues to protect the firm's reputation and assets.