Universal Banker

Provide prompt and efficient service to all walk-in customers by responding to inquiries, resolving issues, and proactively offering relevant products such as liability onboarding, covered cards, and debit card inquiries. Handle specific account tasks including standing order setup, funds transfers, returned cheque services, and certificate or e-statement issuance. Ensure compliance with ADIB operational policies, UAE banking regulations, and Central Bank of UAE standards while maintaining service excellence. This role supports branch development as a hybrid Helpdesk and CRO function, with targets to be discussed separately for asset sales activities.