Universal Associate I
$40,677–$50,767 year
On-site · Marietta, Georgia, United States
Job Summary
Universal Associate I provides high-level member service, processes routine branch transactions (deposits, withdrawals, transfers, checking cashing), maintains cash levels and reconciles cash drawers/cash recyclers, handles account openings/updates, ensures proper MIP and BSA procedures, and supports business development through member referrals and cross-selling of products/services. The role requires familiarity with banking regulations, accurate documentation, and teamwork to uphold the credit union’s service standards; candidates should be prepared to assist with audits, compliance training, and branch operations while delivering an exceptional member experience.
Required Qualifications
- Education: A high school diploma or equivalent is required.
- An Associate’s Degree from an accredited college is desirable.
- Six months to one year of prior banking or relevant customer service experience is preferred.
- Proficient with the Microsoft Office Suite (Word, Excel, and Outlook) or similar software programs.
- Knowledge of Jack Henry’s Symitar – Episys or MeridianLink is a plus.
- Bi-lingual is desirable.
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