Unit Coordinator: Peds ED - 36hrs/week, DAYS
$46,215–$60,080 year
On-siteNew York City, New York, United States
Job Summary
Maintain a positive work environment while performing customer service, clerical, and reception duties that support the Pediatric Emergency Department's workflow. Assemble and maintain patient records, greet visitors, manage the reception desk, and transcribe physician orders. Utilize clinical information systems like EPIC to support patient care delivery, coordinate department communications, and screen telephone calls. Monitor and respond to patient call bells, facilitate admissions and discharges, and assist in scheduling through the Shift Wizard System. Perform revenue reconciliation, inventory management, and data entry processing in Soarian Financials while troubleshooting office equipment issues. Collaborate with the unit RN coordinator for bed placements and coordinate with billing for patient charges.
Required Qualifications
- High School Diploma/G.E.D.
- 1-3 years healthcare or clerical experience
- Ability to coordinate and work as a team member with various disciplines and departments
- Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions
- Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions
- Ability to prioritize, work independently, perform all tasks in a timely manner
- Ability to calculate figures and amounts such as dollar totals, monetary conversions, discounts, interest, fractions, decimals, percentages, area, and volume
- Ability to solve technical and practical problems and deal with various intangibles in situations where only limited communication, support, information, and access exist
- Strong organizational and time management skills
- Ability to read, understand and follow oral and written instruction
- Ability to function within Microsoft Office programs
- Strong phone etiquette, customer service and public relations skills
- Ability to maintain a positive attitude in a fast pace environment
- Basic knowledge of office equipment (fax machine, copy machine, scanner)
- Equivalent combination of relevant education and experience may be substituted as appropriate
- Standing - Occasionally
- Walking - Occasionally
- Sitting - Constantly
- Lifting - Rarely
- Carrying - Rarely
- Pushing - Rarely
- Pulling - Rarely
- Climbing - Rarely
- Balancing - Rarely
- Stooping - Rarely
- Kneeling - Rarely
- Crouching - Rarely
- Crawling - Rarely
- Reaching - Rarely
- Handling - Occasionally
- Grasping - Occasionally
- Feeling - Rarely
- Talking - Constantly
- Hearing - Constantly
- Repetitive Motions - Frequently
- Eye/Hand/Foot Coordination - Frequently
- Working Conditions Extreme cold - Rarely
- Working Conditions Extreme heat - Rarely
- Working Conditions Humidity - Rarely
- Working Conditions Wet - Rarely
- Working Conditions Noise - Occasionally
- Working Conditions Hazards - Rarely
- Working Conditions Temperature Change - Rarely
- Working Conditions Atmospheric Conditions - Rarely
- Working Conditions Vibration - Rarely
Desired Qualifications
- Associate's Degree
- Familiarity with Medical Terminology
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.