Unit Coordinator/ Infant Feeding Tech - NICU
On-siteCincinnati, Ohio, United States
Job Summary
Prepare and deliver infant feedings according to physician orders, calculating standard and specialized recipes while maintaining aseptic technique. Safely store, label, and handle human milk in compliance with regulatory guidelines, operating equipment and monitoring refrigerator and freezer temperatures. Maintain proper sanitation of the infant feeding room, manage inventory, and stock the unit each shift. Communicate effectively with the medical team, nursing staff, and unit dietitian to verify feeding orders, and report product, supply, or equipment issues promptly. Participate in staff training on infant feeding preparation and new products, and assist with performance improvement initiatives. Perform unit coordinator duties including unit clerk coverage, laundry, and other non-direct patient care tasks as assigned.
Required Qualifications
- High school diploma or equivalent
- Able to read, write, and perform necessary mathematical tasks at a high school level or above
- Experience Customer Service and Formula Preparation
- High School Degree
- Comfort working in a fast-paced, highly regulated clinical environment
- Ability to maintain confidentiality and adhere to safety and infection control standards
- Excellent interpersonal and communication skills with a respectful and compassionate approach
- Ability to work independently and as part of a multidisciplinary healthcare team
- Able to read, write, and perform necessary mathematical tasks at a high school level or above
- Experience Customer Service and Formula Preparation
- Wears proper attire while preparing feeds
- Demonstrates ability to appropriately respond to and prioritize work
- Responds appropriately to emergency situations (i.e., Code Blue, Rapid Response Team, fire, Special Alert)
- Demonstrates knowledge/use of emergency systems, policies, and procedures
- Maintains a safe environment
- Reports safety hazards to appropriate personnel
- Complies with infection control policies
- Performs computer down time procedures according to unit/TriHealth guidelines
- Lifting <10 Lbs
- Lifting 11-50 Lbs
- Lifting 50+ Lbs
- Climbing
- Concentrating
- Continuous Learning
- Hearing: Conversation
- Interpersonal Communication
- Kneeling
- Pulling
- Pushing
- Reaching
- Reading
- Sitting
- Standing
- Stooping
- Thinking/Reasoning
- Use of Hands
- Color Vision
- Walking
- Serve: ALWAYS... Welcome everyone by making eye contact, greeting with a smile, and saying 'hello'
- Serve: ALWAYS... Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Serve: ALWAYS... Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Excel: ALWAYS... Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Excel: ALWAYS... Offer patients and guests priority when waiting (lines, elevators)
- Excel: ALWAYS... Work on improving quality, safety, and service
- Respect: ALWAYS... Respect cultural and spiritual differences and honor individual preferences
- Respect: ALWAYS... Respect everyone's opinion and contribution, regardless of title/role
- Respect: ALWAYS... Speak positively about my team members and other departments in front of patients and guests
- Value: ALWAYS... Value the time of others by striving to be on time, prepared and actively participating
- Value: ALWAYS... Pick up trash, ensuring the physical environment is clean and safe
- Value: ALWAYS... Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste
- Engage: ALWAYS... Acknowledge wins and frequently thank team members and others for contributions
- Engage: ALWAYS... Show courtesy and compassion with customers, team members and the community
Desired Qualifications
- Healthcare, nutrition, food service, or NICU experience preferred
- Strong attention to detail and ability to follow precise instructions
- Comfort working in a fast-paced, highly regulated clinical environment
- Healthcare, nutrition, food service, or NICU experience preferred
- Strong attention to detail and ability to follow precise instructions
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