Unit Clerk | Permanent Full-Time
$40,851–$40,851 year
On-siteGravenhurst, Ontario, Canada
Job Summary
Respond to all resident and visitor inquiries as a first priority in a diplomatic manner, while greeting visitors and ensuring their needs are addressed in a pleasant fashion. Forward all complaints to the Manager in writing and conduct mini tours in accordance with policies and procedures. Provide clerical and computer support to managers, assist with in-house scheduling touch points, and complete required records for cash transactions related to meal vouchers and tickets. Perform other duties as assigned by the Director of Care and Office Manager. This role requires Grade 12 education, MS Office proficiency, and a Vulnerable Sector Check. Join Sienna Senior Living to enhance the lives of residents through dedicated customer service and organizational support.
Required Qualifications
- Completion of grade 12 education
- Computer proficiency with MS Office, specifically Excel, Word, and Power Point
- Excellent verbal and written communication skills
- Positive attitude and proven customer service skills through related work experience
- Proven organizational skills and ability to multi task
- Problem-solving and complaint resolution skills
- Excellent customer service skills in all personal interactions with visitors, families, residents and team members
- Successfully pass the prescribed Vulnerable Sector Check
Desired Qualifications
- Experience in a Healthcare industry
- Additional applied courses i.e. office administration
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