Unit Clerk I
$38,314–$44,054 year
On-sitePomona, California, United States
Job Summary
Greet visitors and clients professionally, determine their needs, and direct them appropriately while ensuring only authorized individuals access the facility. Manage lobby postings, brochures, and informational materials, and answer, screen, and route incoming calls accurately to schedule programmatic appointments and manage calendars. Support program census by handling insurance eligibility, intake scheduling, documentation uploads, and maintaining client health records. Take clear messages, distribute mail and packages, and track documents while maintaining confidentiality and adhering to safety protocols. If assigned to a treatment program, perform toxicology testing and assist in charting. Support staff with administrative needs, prepare for meetings and trainings, manage office supply inventory, and may support programmatic transportation. Participate in all-staff meetings and committees as assigned.
Required Qualifications
- High School Diploma or educational/ experience equivalent
- Minimum two (2) years of office, clerical, or administrative experience
- Strong communication, organizational, and recordkeeping skills
- Ability to operate required computer programs for position, including but not limited to Microsoft Office Suite, electronic timekeeping system, electronic learning management system
- Valid California driver's license and liability insurance if driving a personal or company vehicle on BHS business
- Vision, hearing, manual dexterity, and eye-hand coordination must be adequate for the performance of job duties
- Able to sit at a desk, use a keyboard, write and physically perform other job duties
- Able to move about the facility to observe clients and staff
- Complete annual TB and maintain good standing
Desired Qualifications
- Experience in healthcare, behavioral health, or social services settings
- Knowledge of medical or behavioral health terminology
- Bilingual (English/Spanish)
- Demonstrated competency developed within 90 days of employment
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