UNIQLO Loss Prevention Manager - Santa Monica
$73,008–$73,008 year
On-siteSanta Monica, California, United States
Job Summary
Conduct daily loss prevention program management for assigned locations, overseeing hiring, training, and performance of LP staff. Independently create, implement, and audit shortage action plans while managing and troubleshooting security equipment including CCTV, access control, and EAS systems. Lead internal and external investigations into theft and fraud using proven interview techniques, securing evidence and coordinating with law enforcement. Enforce department policies and standards, build relationships with external contacts, and suggest physical security controls for warehouse and supply chain operations. Manage inventory process planning and reconciliation across multiple locations. Requires 3-5 years of retail loss prevention management experience.
Required Qualifications
- Minimum 3-5 years of Retail Loss Prevention Management experience
- Must have a proven track record of creating innovative ideas and effective solutions to reduce operational loss
- Must have a working knowledge of system networking and IP configurations
- Must be able to complete investigations in a timely manner through use of proven interview and interrogation techniques (WZ Method)
- Must possess the ability to secure evidence, including appropriate written statements to support prosecution
- Must have extensive experience in all aspects of internal investigations and ability to independently conduct internal interviews
- Significant experience in directly managing external apprehension programs
- Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters
- Experience and knowledge of current security technology, CCTV, & covert surveillance
- Experience and knowledge of Electronic Article Surveillance Burglar and Fire alarm systems
- Ability to promote accountability and manage the performance of remote personnel with varying skill sets
- Must have excellent communications, strong strategic skills, sound business judgment, and proven consultative skills with all levels of management
- Must be proficient in MS Office applications, including Excel, Word, Outlook, PowerPoint, and Access
- Excellent communication, verbal and written, skills are required
- Excellent time management and ability to prioritize / multi task
- Proficient in conducting investigations and integrity interviews
- Must be able to suggest and implement physical security controls for warehouse and supply chain
- Must be able to travel to stores within assigned area, and maneuver around sales floors, stock room and offices
- High school diploma, or equivalent
- 3-5 years of retail Loss Prevention management experience
- Basic knowledge of computer applications; ex: excel, word, and Power point
Desired Qualifications
- college degree preferred
- Wicklander or Reid interviewing and integration certification preferred
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