Uniformed Asset Protection Personnel
$36,608–$36,608 year
On-siteWhitby, Ontario, Canada
Job Summary
Provide exceptional customer service and support, acting as a welcoming first point of contact for all customers and colleagues. Assist customers with inquiries and provide guidance, including supporting a seamless customer flow at store entrances and exits. Proactively identify and address potential safety hazards (e.g., spills, wet floors) to ensure a secure and comfortable environment for everyone. Respond calmly and effectively to any urgent situations, escalating as needed to ensure customer and colleague well-being. Maintain accurate records and complete required daily, weekly, and monthly reports. Perform other duties as assigned to support overall store operations and customer satisfaction.
Required Qualifications
- Candidates who are 18 years or older are required to complete a criminal background check.
- Physical ability to stand or walk for extended periods.
Desired Qualifications
- Previous experience in a retail or customer-facing role is preferred.
- Strong ability to collaborate and build positive relationships with store teams and customers.
- Exceptional customer service skills, with a natural talent for making connections and building rapport.
- A professional, friendly, and approachable demeanour that puts customers at ease.
- Proven ability to maintain composure and provide assistance during challenging or urgent situations.
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