Unified Communications Team Lead
$132,000–$132,000 year
On-siteArlington, Virginia, United States
Job Summary
Lead and supervise a team supporting Unified Communications services, managing and maintaining Cisco Call Manager and associated voice infrastructure. Administer and troubleshoot SIP-based communication systems, oversee Video Teleconferencing deployments, and support OWL systems for cross-domain communication. Troubleshoot complex voice, video, and collaboration issues while ensuring service availability and reliability. Provide technical leadership on projects, upgrades, and migrations, coordinating with network and security teams to ensure proper integration. Monitor infrastructure using enterprise tools, respond to alerts, and develop system documentation. Ensure compliance with security requirements including DISA STIGs and support mission-critical operations, including after-hours maintenance and incident response.
Required Qualifications
- Bachelor's degree in network management or other related fields
- 6+ years of professional experience in network engineering
- DOD IAT Level II Certification
- TS/SCI clearance
Desired Qualifications
- Cisco Certified Network Associate (CCNA)
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